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lorimer
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Posted: Wed Dec 13, 2017 11:58 am |
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Joined: Wed Oct 06, 2010 9:17 pm Posts: 1310
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I have tried to download the "Speedtest by Ookla" app from the App Store to my phone but it doesn't download. It just presents a rotating circle. Any suggestions please?
Thanks,
Lorimer
_________________ Mid '09 MacBook Pro 2.66ghz, 500gb SSD; OS 10.10.4; 11" MacBook Air 128gb;1 TB Time Capsule; iPhone 5s, 64gb; 13" 2012 MBA
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Jonah
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Posted: Wed Dec 13, 2017 12:11 pm |
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Moderator |
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Joined: Wed Oct 06, 2010 7:51 pm Posts: 7822
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Cancel the download, reboot your iPhone and try again is the first thing to try.
_________________ I'm never wrong, I'm just less right on occasions.
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lorimer
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Posted: Wed Dec 13, 2017 2:42 pm |
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Joined: Wed Oct 06, 2010 9:17 pm Posts: 1310
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Aah Jonah, You were completely right on this occasion (see your signature). That did the trick perfectly.
Since Virgin offered me a free upgrade from 80mbs to 100mbs a week ago, I've had an abysmal connection ranging from 5mbs upload to 30. Serve me right for going for a freebie! A long phone call to someone in India has (I think!) sorted it. It's hovering around 95ish now, so providing that continues – no more complaints! (4g connection via my phone has been invaluable!).
Lorimer
_________________ Mid '09 MacBook Pro 2.66ghz, 500gb SSD; OS 10.10.4; 11" MacBook Air 128gb;1 TB Time Capsule; iPhone 5s, 64gb; 13" 2012 MBA
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Jonah
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Posted: Wed Dec 13, 2017 4:02 pm |
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Joined: Wed Oct 06, 2010 7:51 pm Posts: 7822
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Any broadband upgrade usually requires a few days for it to settle down to the speed you are supposed to get. From my experience with Virgin, sometimes they forget to 'flick the switch' to allow you the speed you are required.
_________________ I'm never wrong, I'm just less right on occasions.
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Jonah
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Posted: Wed Dec 13, 2017 4:02 pm |
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Joined: Wed Oct 06, 2010 7:51 pm Posts: 7822
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Oh and how did you get a free speed upgrade?
_________________ I'm never wrong, I'm just less right on occasions.
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lorimer
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Posted: Wed Dec 13, 2017 4:42 pm |
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Joined: Wed Oct 06, 2010 9:17 pm Posts: 1310
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Yes – 6.4mbs up, 106.4 down. I can live with that (as long as it stays)!
Lorimer
_________________ Mid '09 MacBook Pro 2.66ghz, 500gb SSD; OS 10.10.4; 11" MacBook Air 128gb;1 TB Time Capsule; iPhone 5s, 64gb; 13" 2012 MBA
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MacBiter
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Posted: Fri Dec 15, 2017 10:34 am |
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Joined: Thu Feb 12, 2015 12:25 pm Posts: 2992
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_________________ "If it ain't broke, we can fix it" (© Tim Cook, Jonny Ive)
Core i7 2011 21.5" iMac 12,1 2.8 GHz 16GB RAM OS X 10.9.5 1TB SSD & 128GB SSD
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loughor
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Posted: Fri Dec 15, 2017 10:54 am |
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Joined: Fri Jul 17, 2015 7:22 pm Posts: 4073 Location: S.W. Wales
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VM cable BB has always been stingy with upload speed. Here's a link to what they currently provide:
I don't know why, but Safari might have problems opening that because of "too many redirects"... but then it will.
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lorimer
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Posted: Fri Dec 15, 2017 11:17 am |
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Joined: Wed Oct 06, 2010 9:17 pm Posts: 1310
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AAh, Loughor, you've noticed (or maybe not, my 'typo').
I meant to say that my "Download" speed varied between 5mbs and 30mbs. Oddly enough, upload has always hovered around the 5mbs.
Yesterday evening I had to resort to 4g again, and today I see I have 50mbs and still, 6mbs upload. Another chat with a man in India is due...
_________________ Mid '09 MacBook Pro 2.66ghz, 500gb SSD; OS 10.10.4; 11" MacBook Air 128gb;1 TB Time Capsule; iPhone 5s, 64gb; 13" 2012 MBA
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loughor
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Posted: Fri Dec 15, 2017 11:34 am |
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Joined: Fri Jul 17, 2015 7:22 pm Posts: 4073 Location: S.W. Wales
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It did look suspicious but I wouldn't jump in pointing and laughing. Even BT and those who use the BT network give out higher upload speeds through the 'phone line, but they can't yet match VM's down speeds.
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Anndra
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Posted: Fri Dec 15, 2017 12:33 pm |
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Joined: Thu Oct 07, 2010 1:35 am Posts: 1596
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loughor
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Posted: Fri Dec 15, 2017 1:17 pm |
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Joined: Fri Jul 17, 2015 7:22 pm Posts: 4073 Location: S.W. Wales
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I'm sure there are discrepancies. I mostly get just over the official speeds when I test using Speedtest (to non-VM servers), Which? and speed.io. Speak as you find. Maybe the subnet I'm on isn't under such demand.
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jcturner
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Posted: Fri Dec 15, 2017 1:36 pm |
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Site Admin |
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Joined: Wed Oct 06, 2010 2:17 pm Posts: 3367 Location: North Hertfordshire, UK
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FTTC (fibre to the cabinet) or FTTH (fibre to the home) offers much better upload. I opt for 40 down, with 10 up. For more loot every month, I could have 80 down, 20 up. Virgin upload speeds THP (take the p***)
_________________ James Mac4Mac Founder (use mac4mac as PW)
12.9" iPad Pro, Magic Keyboard, Pencil 2 21.5" iMac Quad Core i5 8GB RAM (Plex Server) ~ iPhone 15 Pro AirPods Pro ~ Apple TV 4 (64GB) ~ Linksys Velop Mesh Wi-Fi
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Highmac
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Posted: Fri Dec 15, 2017 3:38 pm |
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Joined: Fri Oct 08, 2010 8:13 am Posts: 2219 Location: South Midlands
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Right now... BT FTTC - I'm happy with that BT have just offered me free 1000GB of cloud storage...
_________________ MacMini (2018) OS10.14.6 (Mojave). Monitor: LG 27in 4K Ultra HD LED. 15in MacBook Pro (Mid 2014) OS10.13.4 (High Sierra); 15in MacBook Pro (2010), (ex-Snow Leopard); now OS10.13.6 (High Sierra); 500GB Solid-State SATA drive; 4GB memory.
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Dave Braine
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Posted: Sat Dec 16, 2017 8:57 pm |
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Joined: Thu Oct 07, 2010 4:36 pm Posts: 1720 Location: Warrington
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_________________ Home: PPC Mac Mini, 10.4.11, Intel Mac Mini 10.6.8, MacBook Pro( mid 2012): 12Gb, 10.14.6, White MacBook 10.8.4 iPhone 5S, iOS 11.3 Vodafone PAYG
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