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Hi all,

Got a strange one. I manually manage Photos on my device via Finder-everything else is backed up to the Cloud.

I've encountered an issue with either Photos on my Mac or a Sync issue with my phone. iPhone is a 15PM (iOS up-to-date), Mac mini running Sonoma 14.2.1.

When connected to my Mac, I select my iPhone, navigate to the Photos tab, and check Selected Albums, then navigate to the albums I want Synced. I initially Synced certain events, but I ran into a problem: so I then created albums from those events and tried to Sync those. The problem on both is that 1), the key photos aren't correct as specified in the Photos app, but 2), the albums fail to Sync in their entirety. I have events/albums that (one holiday album for example) contains 40 photos, but when the Sync is 'complete', this album only Syncs 7 images. And this is the same for most. I have 9 albums in total, 4 of them Sync in full, the other 5 don't. This is an issue I've not had before. The photo format is fine (that particular album contains images all shot and edited on my iPhone).

The other issue I have is that it also Syncs 'People' from my Mac. I don't want to Sync people, so none are selected in the Photos tab in Finder-yet when the Sync completes, in the 'From my Mac' section where the albums are displayed on my iPhone, there is a folder with all the people from my Mac. I hate it, I don't want the People folder on there.

I have removed the photos from my phone and Synced, I have deselected Photos as the source for my imported albums in Finder prior to a Sync (it always successfully removes the albums), I have done this and restarted all devices, I even left my Mac overnight repairing/restoring my Photos library *just incase* there was an issue with it, but to no avail. I've also deleted backups just incase there was an issue there, but nothing. I have re-read and gone through the Apple support steps, but nothing has worked.

Any help appreciated, I use the images from folders on my phone quite a lot so manually managing them locally is preferred, and has always worked.

Thanks in advance,
Dan

How much storage have you got left on your iPhone? I had the same problem on a previous iPhone when near to max storage.

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Home: PPC Mac Mini, 10.4.11, Intel Mac Mini 10.6.8, MacBook Pro(mid 2012): 12Gb, 10.14.6, White MacBook 10.8.4
iPhone 5S, iOS 11.3 Vodafone PAYG

Hi David.

Thanks for the response. No, the phone is around 50% full: I try to run it pretty lean-doesn’t take long before you have a ridiculous amount of photos that you need to sort through, hence the organisation and syncing through Finder. It’s a perplexing one! I’ve posted on MacRumors and the Apple Support Forums, not garnered a response from either of those either.

Looks like there may not be a solution, or it’s not a very common issue.

Could the images be coming from the iCloud backup?

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James
Mac4Mac Founder
(use mac4mac as PW)

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