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 Post Posted: Tue Jan 16, 2018 10:59 pm 
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All apps have a Help menu, and the first item in there is "Xxxxx Help". If it's not an Apple app, it spends ages and ages searching for help before returning "Topic currently unavailable" (or words to that effect).

Many apps have a downloadable PDF user guide so I just download that and keep it in my folder for such things.

However, the in-app Hear (Prosoft) manual simply doesn't work anymore in Mavericks and there's no online manual. There is a folder "English.lproj" in the package, but is there any way I can turn that into a user guide?

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 Post Posted: Thu Jan 18, 2018 10:56 am 
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In the end, I got the developers to send me a PDF of the help manual.

But is it just me, or do non-Apple OS apps simply not work in conjunction with the Mac 'Help' System? The exceptions seem to be 1) where they have a whole separate help system, e.g. Photoshop or FileMaker, or 2) they come with a separate user manual designed to be used separately from the app itself rather than in-app.

Anyone else experiencing this difficulty with Mac Help?

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 Post Posted: Thu Jan 18, 2018 11:03 am 
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I have found that Mac Help isn't particularly helpful even for a System query let alone a third party application.

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 Post Posted: Thu Jan 18, 2018 1:30 pm 
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Jonah wrote:
I have found that Mac Help isn't particularly helpful even for a System query let alone a third party application.

True, but at least it actually comes up with something, for Mail and Contacts and Preview and stuff like that. Though it seems to take ages to fetch it. I seem to remember that Mac Help was at its best in Tiger and has gone steadily downhill ever since. One thing you can say for Microsoft - Windows Help was/is far better than Mac's.

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 Post Posted: Thu Jan 18, 2018 9:07 pm 
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I agree, I remember Help being very useful on many occasions in previous OSs. I don't know when it started to go downhill - possibly with the introduction of Lion which was a major rewrite, but I'm not sure.


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 Post Posted: Fri Jan 19, 2018 10:47 am 
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Leewave wrote:
I agree, I remember Help being very useful on many occasions in previous OSs. I don't know when it started to go downhill - possibly with the introduction of Lion which was a major rewrite, but I'm not sure.

It wasn't brilliant in Snow Leopard, but infinitely better than now. :cry:

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