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mac4mac.co.uk • View topic - iPhone 4 upgrade to iOS4.1
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 Post Posted: Sun Oct 17, 2010 7:50 pm 
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Thought I'd post a recent experience in case anybody has a similar problem and it helps them.

I finally got round to upgrading my iPhone to 4.1 last night.

I backed the phone up, downloaded the software and hit the update button. I had several instances of a message which basically said that iTunes couldn't contact the software update server to verify the download. The upgrade therefor came to a grinding halt before it had even started!

I left it a while and tried again. Eventually success seemed to arrive and the update started to install. All seemed well until the very end when iTunes had to contact a server again to verify the upgrade. At this point the wheels fell off and the update failed. I was presented with a message informing me of a "3004 Error" and an iPhone in recovery mode that was essentially a brick and that wouldn't restore from my backup. Every time I tried to restore the phone I got the original server issue message.

After two hours of searching Google for a resolution, unsuccessfully, I was stumped as to what to do about it. As a last resort I decided to run Onyx, with all automated tasks ticked, and restart the Mac.

I couldn't say what the problem was, or how Onyx fixed it, but I was able to Restore/update my iPhone on the first attempt.

Last night was a very late/long night. :(

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 Post Posted: Sun Oct 17, 2010 8:59 pm 
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I cringed when I read your post!

I was updating my iPhone to iOS 4.1 while reading this fourm. After downloading and installing the software I got this

Image

And, the iPhone was displaying the "connect to iTunes" window.

I disconnected the iPhone and restarted the computer. Upon relaunching iTunes and connecting the iPhone, iTunes said the iPhone's software was up to date, but it needed to be set up.

I followed the instructions I found here http://support.apple.com/kb/ht1414

Basically I did what it says about half way down in number 8, which was to do a restore from a backup.

When I was looking at troubleshooting tips, one of them was to restart the computer. since Onyx also wants us to restart, it looks like a restart is what fixes the problem.

Nancy

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 Post Posted: Sun Oct 17, 2010 9:09 pm 
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I did wonder Nancy. But equally, at the time, I wondered whether it was a permissions issue that Onyx had fixed.

It's very odd when you have these little issues having never had any problems before, and then you find out a simple restart is the answer.

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 Post Posted: Sun Oct 17, 2010 10:24 pm 
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On a separate but sort of related note I have been having niggles with the iTunes Store when downloading Apps on my iPhone. I've been getting an "Unable to Purchase" message but then the App downloads ok after a short pause.

I do wonder if all these problems are related to the iTunes Store rather than our iPhones.

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 Post Posted: Sun Oct 17, 2010 11:01 pm 
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Nothing to worry about.

Download "RecBoot", and use the Exit Recovery Mode app to boot the iPhone out of Recovery Mode (which that error is) and into iTunes to sync.

Handy program to have, and you restored again when you didn't need to.

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 Post Posted: Mon Oct 18, 2010 3:11 pm 
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 Post Posted: Mon Oct 18, 2010 4:31 pm 
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