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My brother this week took his iPhone 6 into an Apple Store, wanting to upgrade it to an 8.

He was most surprised (& not a little miffed!) to be told that there was a band showing screen burn out at the top of the screen, and hear that the phone had no monetary value!! This burn-out was invisible as far as he is concerned; this was the first he'd heard of such a thing.

Does anyone have any similar experience? Might it be worth him having a new screen fitted and then looking to trade in the phone?

Ideas please?

Thanks,

Lorimer

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Mid '09 MacBook Pro 2.66ghz, 500gb SSD; OS 10.10.4; 11" MacBook Air 128gb;1 TB Time Capsule; iPhone 5s, 64gb; 13" 2012 MBA

DarrenG is your man for this question as he fixes iPhones for a living.

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I'm never wrong, I'm just less right on occasions.

My current 6s was a replacement from Apple. I took it into the store (I forget what the actual appointment was for), but pointed out to the Genius that as well as having whatever problem it was, there were also a few little white dots appearing in the top left of the screen. He took it out the back for a second time and spoke to the technician, and they just decided to replace it. They couldn’t identify what the actual issue was, but had a feeling that there was an issue with that part of the logic board (whatever part is placed up that end)as they looked like heat spots from something obviously working too hard and said as my year warranty was almost up that they would just replace it.

Obviously I never found out what the issue was, nor have I ever looked into it as it’s not been a problem this time round.

I suppose Apple would look to recycle the phone in some way to make it reusable, and what’s a 6 worth now? About £160? And if they think they have to replace the screen to move the phone on then it may be that it’s not cost effective to do anything with it.

What about a mobile trade in website or something?

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Home: PPC Mac Mini, 10.4.11, Intel Mac Mini 10.6.8, MacBook Pro(mid 2012): 12Gb, 10.14.6, White MacBook 10.8.4
iPhone 5S, iOS 11.3 Vodafone PAYG

I’ve never heard of such a thing. If the issue is not visible and touch works then I call BS

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 Darren Griffin
MacFixer.co.uk & PocketGPSWorld.com
@DarrenGriffin, @TheMacFixer & @PocketGPSWorld